Smartmodem

Prior to the Smartmodem, modems almost universally required a two-step process to activate a connection: first, manually dial the remote number on a standard phone handset, then plug the handset into a modem-attached acoustic coupler, a device with two rubber cups for the handset that converted between the audio signals and the electrical modem signals. With the Smartmodem, the acoustic coupler was eliminated by plugging the modem directly into a modular phone set or wall jack, and the computer was "smart" enough to bypass the phone and dial the number directly. These changes greatly simplified installation and operation of bulletin board systems (BBS).
Modems stayed at about these rates into the 1980s. A 2400 bit/s system very similar to the Bell 212 signalling was introduced in the US, and a slightly different, and incompatible, one in Europe. By the late 1980s most modems could support all of these standards, and 2400 bit/s was becoming common. A huge number of other standards were also introduced for special-purpose situations, commonly using a high-speed channel for sending, and a lower-speed channel for receiving. One typical example was used in the French Minitel system, where the user's terminals spent the majority of their time receiving information. The modem in the Minitel terminal thus operated at 1200 bit/s for reception, and 75 bit/s for sending commands back to the servers.